BTL EDUCATION (KL) SDN BHD Hiring! Full Time Sales Admin in WP Kuala Lumpur - Ricebowl

We are looking for a responsible, organised and proactive Sales Admin to support our sales team and ensure smooth daily sales operations.

• Handle customer enquiries via WhatsApp, phone calls and social media.

• Follow up with potential and existing customers professionally.

• Assist the sales team with quotations, invoices, payment records and documentation.

• Update and maintain customer information, sales records and databases.

• Coordinate customer appointments, course registrations and schedules.

• Follow up on payments and outstanding matters.

• Provide administrative support to the sales and management team.

• Prepare basic sales reports and track customer follow-up progress.

• Work closely with other departments to ensure a smooth customer experience.

• Perform other administrative duties when required.

• Good communication and interpersonal skills.

• Organised, responsible and detail-oriented.

• Comfortable communicating with customers through WhatsApp and phone calls.

• Basic knowledge of Microsoft Office / Google Workspace.

• Able to work independently and as part of a team.

• Good command of Mandarin, English and Bahasa Malaysia is an advantage.

• Previous experience in Sales Admin, Customer Service or Sales Support is an advantage.

• Fresh graduates with a positive attitude and willingness to learn are welcome to apply.

We value someone who is proactive, responsive, organised and customer-focused, with the ability to support the sales team efficiently and provide a professional experience to every customer.