jobs in SOUL EVENTS & CATERING PTE. LTD.

全职 Customer Service Executive 工作, 薪水 up to SGD 2,800, SOUL EVENTS & CATERING PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Customer Service Executive

SOUL EVENTS & CATERING PTE. LTD.

全职

Geylang, Southeast (Singapore)

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工作地点

  • Geylang Southeast (Singapore) Singapore

职位描述

岗位职责

  • Manage customer’s feedback & enquiries(phone/email) in a professional manner.
  • Build sustainable relationships with customers.
  • Following up with customers
  • Assist with administrative duties.
  • May require responding to customer after office hours & weekends.
  • make food and beverage orders accurately and efficiently.
  • Answer questions about the menu, ingredients, and daily specials.
  • Recommend menu items based on customer preferences.
  • Process payments and issue receipts accurately.
  • Coordinate with kitchen and service staff to ensure timely order delivery.
  • Resolve customer concerns or complaints promptly and professionally.
  • Follow food safety, hygiene, and sanitation standards.
  • Assist with opening, closing, and restocking duties as assigned.
Requirements:
  • Minimum GCE N-Level, O-Level, or equivalent qualification.
  • Previous experience in the Food & Beverage, hospitality, or customer service industry is an advantage.
  • Friendly, courteous, and customer-oriented with a positive attitude.
  • Strong communication and interpersonal skills.
  • Ability to work efficiently in a fast-paced environment.
  • Strong proficiency in Microsoft Excel, with the ability to manage data, prepare reports, use formulas and functions, and maintain accurate records efficiently.

重要安全守则

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