Provide day-to-day client service coverage for clients across South East Asia and APAC region, ensuring timely and accurate responses and proactive follow-up:
Coordinate with global Client Service and Operations partners to ensure smooth front-to-back (F2B) processing and consistent service delivery; Partner with Operations, Legal, Compliance, Finance and Portfolio teams to resolve issues, support client requests to ensure a consistent client experience
Identify potential risks and constraints (e.g. reporting requirements, cut-off times, legal/regulatory considerations, operational complexity), propose solutions and align expectations with Sales/Client Coverage and internal stakeholders
Drive adherence to global client service and front-to-back (F2B) processes, controls and documentation standards; support continuous improvement initiatives
Show strong ownership in providing support to our existing third-party fund distributors (private banks, consumer banks, and insurance companies)
Collaborate with other CRMs to identify new business opportunities and expand the existing client relationship to the benefit of both the client and UBS
Monitor industry trends, competitor activities and market conditions to inform client strategies and product offerings
The team
You will be working in the Singapore Wholesale Client Coverage Team supporting the Client Relationship Managers in servicing the clients. You will be able to draw on the strength of UBS traditional fund strategies, as well as alternative investments to support the best way possible.
Your skills and experience
Degree in economics or finance with ideally 5 plus years of business experience in financial industry (preferable in asset management industry) or any other education combined with relevant experience
Strong process discipline with the ability to follow global standards and maintain documentation
Strong analytical and problem-solving skills, with the ability to identify issues early and drive practical resolutions
Excellent stakeholder management and communication skills; comfortable coordinating globally and across APAC region, functions and time zones
Fluent communication in written and spoken English; Mandarin or any other language is a plus
Self-motivated, flexible and positive; being a team player
You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use
About us
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit *************
Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
Contact Details
UBS Business Solutions SA
UBS Recruiting
Disclaimer / Policy statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.