兼职 Executive, Operations - Retail Support 工作, 薪水, CLUB RAINBOW 公司招聘中 - Ricebowl

Executive, Operations & Retail Support (Part Time)

Reporting to Team Lead, Enterprise & Community Engagement

Job Description:

• Centre Operations

  • Serve as the first point of contact for visitors, beneficiaries, and families at the Club Rainbow Resilience Hub
  • Manage front counter duties, including calls, enquiries, and visitor coordination
  • Coordinate the on-site implementation of programmes, including space setup, scheduling, and logistical arrangements
  • Ensure general upkeep, cleanliness, and maintenance of the Centre and equipment
  • Manage incoming and outgoing mail, office and pantry supplies, and basic procurement
  • Ensure office equipment is properly maintained and in good working condition
  • Support donation handling (include donation-in-kind) as well as asset and document disposal with Finance
  • Support Workplace Safety & Health (WSH) and Environmental Sustainability & Governance (ESG) initiatives, and compliance with organisational policies.

• Retail Support (at Ang Mo Kio)

  • Support day-to-day operations of the retail’s shopfront, including customer service, sales transactions, merchandise display, stock replenishment and inventory management
  • Facilitate the collection and fulfilment of merchandise, baked goods and online orders

• Merchandise & Order Administration
  • Support online order processing, including: Packing orders (individual), Coordinating delivery or self-collection (buyer/vendor), Sending order e-confirmations
  • Support offline order processing, including: Packing orders (bulk order), quality check / repacking when necessary
• Inventory & E-commerce Support
  • Support MarCom to update product listings on e-commerce platforms
  • Maintain and update sales and inventory records accurately and promptly
  • Support stock takes and inventory reconciliation exercises
  • Monitor merchandise stock levels and flag low-stock items at multiple locations, flag and replenish items when necessary
  • Event & Booth Preparation Support: Assist with stock preparation and logistics for booth activations and events

Job Requirements:

• Minimum ITE/ Diploma or its equivalent
• Minimum 3 years of relevant experience in general management of the office will be advantageous
• Sound computer skills including Microsoft Office applications
• Pleasant personality and good interpersonal skills
• Service oriented and a good team player
• Hardworking and willing to learn
• Retail or customer service experience is an advantage.

Work Arrangements:

• Required to work 4 days per week (Tuesday to Friday or as rostered)
• Primary Work Location: Ang Mo Kio, 12.30pm to 8.30pm
• Required to provide coverage across Club Rainbow’s Centres islandwide, as rostered and when operational needs arise
• 1 year renewable contract (subject to organization needs and performance)