Overseeing all front and back of the house restaurant operations
Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
Maintaining quality control for all food served
Analyze staff evaluations and feedback to improve the customer’s experiences
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
Oversee health code compliance and sanitation standards
Seek ways to cut waste and decrease operational costs
Generate weekly, monthly, and annual reports
Train new employees and provide ongoing training for all staff
Addressing problems and troubleshooting
Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, and staff scheduling