Support window - (2 shifts ) - 8 AM to 5 PM or 9 AM to 6 PM
Site Address: Marina Bay Financial Centre Tower 3
Job Type- Contract (3500 USD /Month)
Job description:
- Deploy, maintain, and support company desktop computers, laptops, (mobile) telephones and other network attached devices.
- Provide day-to-day IT technical support for end-users of desktop applications, smartphones, tablets, printers and computer hardware;
- Understand Microsoft Azure and experience in its service like Endpoint Manager, Intune, Azrue Active Directory;
- Provide support to the users with remote communications and connectivity;
- Install, patch/upgrade, replace and remediate all IT hardware;
- Perform printer maintenance and user account management.
- Exercise independent judgment consistent with guidelines\standards;
- Organize and prioritize workflow to meet established SLAs;
- Document root cause of issues and suggest changes to prevent future outages;
- Maintain updated knowledge of policies, procedures, products, and activities;
- Experience with Service now & other IT tools
Pay: $4,434.00 per month
Work Location: In person