全职 SAP - Super User 工作, 薪水 up to MYR 4,000, DSV SOLUTIONS (DC) SDN BHD Pulau Pinang 公司招聘中 - Ricebowl

Key responsibilities

• Attend, troubleshoot and determine the problem statement for each issue escalated from operation, and coach and provide expertise for 3PL to remedy immediate operational issues.
• Solve L1 related SAP and system issues as defined with Intel IT.
• Provide clear and precise problem statements to the L2 escalation point and drive timely solutions for operational related system issues through ticketing methods.
• Combine effort with content experts to experiment and be a point of contact in the operation for problem solving.
• Act as key contact and system validator for all system downtime.
• Support quality issue investigation through system data analysis and table out root causes.
• Act as BCP representative for system related issues, responsible for consolidating and raising L1 BCP notifications for internal management.
• Conduct BCP plans for business continuity and attend all BCP meetings during crisis to execute the process.
• Plan, conduct and review BCP drill activity per CPLG requirement and manage 3PL BCP readiness.
• Maintain cleanliness and orderliness of facilities, good working condition of equipment including Intel IT systems and the entire warehouse premises.
• Support all new and upgraded system testing before implementation and close loop on improvement opportunities and gaps.
• Provide operational reports on a scheduled frequency as agreed and deliver them via email or internal meeting.
• Prepare and submit accurate and timely reports required by management and customers including critical success indicators through shift reports, weekly and monthly assessments.

Qualifications

• Sijil Pelajaran Malaysia (SPM) or Professional Certificate or Diploma holder in relevant disciplines.
• Knowledge of warehouse management system and SAP would be an advantage.
• Service oriented with good interpersonal and communication skills.

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

• Free parking

Work Location: In person