Strong technical skills in system administration, network configuration, and hardware/software troubleshooting.
Experience with healthcare-related IT environments, including data privacy, security practices, and familiarity with HIPAA or similar regulatory frameworks.
Proficiency in documenting technical processes, maintaining technical records, and communicating clearly with non-technical stakeholders.
Ability to collaborate with cross-functional teams, support end users on-site, and manage multiple tasks with attention to detail.
Relevant technical certification or diploma/degree in Engineering, Information Technology, Computer Science, or a related field.
Previous experience in a technical support or engineering role within healthcare or a similarly regulated industry is an advantage.