全职 Service Manager 工作, 薪水 up to SGD 10,000, Star Nine Central Region (Singapore) 公司招聘中 - Ricebowl

Job Title: Service Manager

Job Description:
We are looking for a responsible and service-oriented

Service Manager

to assist in managing daily service operations and ensuring good customer service.

Key Responsibilities:
Assist in managing daily service operations.

Supervise and guide service staff during daily operations.

Ensure customers receive friendly and efficient service.

Assign duties to service staff and monitor their work.

Handle customer enquiries and feedback.

Assist in resolving customer service issues.

Ensure staff follow company service standards and procedures.

Monitor the cleanliness and presentation of service areas.

Coordinate with other departments to support smooth operations.

Assist with staff training and guidance when required.

Support the team during busy periods and special events.

Check and maintain service supplies when required.

Report operational issues to management.

Assist with daily scheduling and staff deployment.

Perform

ad hoc duties and other tasks as assigned by management

.

Requirements:
Minimum 2 years of relevant experience in F&B, hospitality or customer service.

Previous supervisory experience is preferred.

Good communication and interpersonal skills.

Able to lead and work well with a team.

Customer-oriented and responsible.

Able to handle customer enquiries and service issues.

Able to work in a fast-paced environment.

Good organisational and time-management skills.

Willing to perform ad hoc duties when required.