Job Summary
Drive sales by engaging customers with product knowledge and suggestive selling. Provide prompt service, handle complaints and after-sales support, manage inventory and stock receipt, oversee cash transactions, and communicate customer feedback to the Retail Store Manager.
Responsibilities
- Engage customers actively to drive sales through suggestive selling and sharing detailed product knowledge
- Deliver prompt and efficient service to meet customer needs and enhance satisfaction
- Resolve customer complaints and coordinate repairs, servicing, and after-sales support effectively
- Monitor inventory levels and manage stock receipt to maintain accurate merchandise availability
- Handle cash transactions accurately and securely during sales
- Collect and share customer feedback with the Retail Store Manager to support service improvements