Job Summary
We are seeking a Dispatch Rider to collect, sort, and deliver documents and to ensure timely forwarding of redemption monies to banks.
Responsibilities
Collect documents from clients' offices accurately and efficiently to support operational workflows
Sort documents systematically to ensure proper delivery and processing
Deliver sorted documents to banks and law firms punctually to meet client and regulatory deadlines
Execute options and completions as part of daily operational tasks to support legal processes
Forward redemption monies to banks before 10am daily to ensure timely financial transactions
Plan daily schedules and coordinate a team of riders to optimize delivery routes and team performance
Manage and lead the team of riders to maintain high service standards and operational efficiency
Adapt quickly to dynamic work situations by multitasking and making fast, effective decisions under pressure
Take ownership of assigned work to ensure accountability and quality outcomes
Required competencies and certifications
Own a personal bike to perform delivery duties
Demonstrate relevant experience managing a team to lead operational staff effectively
Preferred competencies and qualifications
Experience in the legal industry, specifically conveyancing, to better understand document handling requirements