Job Summary
We are looking for a passionate and customer-focused F&B Service Expert to deliver exceptional dining experiences for our guests. The role is responsible for providing professional food and beverage service, ensuring guest satisfaction, maintaining service standards, and creating a welcoming dining atmosphere.
Key Responsibilities
- Welcome and greet guests in a friendly and professional manner.
- Take food and beverage orders accurately and efficiently.
- Serve food and beverages according to hotel service standards.
- Assist guests with menu recommendations and respond to inquiries.
- Ensure tables are properly set up before service and cleared promptly after use.
- Maintain cleanliness and hygiene of dining areas, service stations, and equipment.
- Handle guest requests and complaints professionally, escalating issues when necessary.
- Follow food safety, hygiene, and health regulations at all times.
- Assist with buffet setup, replenishment, and closing activities when required.
- Support team members and other departments to ensure smooth operations.
- Perform opening and closing duties as assigned by the supervisor.
Key Requirements
- Minimum SPM/STPM or equivalent.
- Experience in food & beverage service, restaurant, hotel, or hospitality operations is an advantage.
- Excellent communication and customer service skills.
- Positive attitude, well-groomed, and team-oriented.
- Ability to work flexible shifts, weekends, and public holidays.
- Basic knowledge of food safety and hygiene practices.
Pay: RM2,000.00 - RM3,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person