全职 IT Demand - Project Manager 工作, 薪水 up to MYR 15,000, Agensi Pekerjaan Synopsis Sdn Bnd Federal Territory 公司招聘中 - Ricebowl

Responsibilities

• You must manage the end-to-end IT project demand pipeline, assessing incoming requests and ensuring appropriate prioritisation, tracking, and assignment of project resources.
• You are expected to work closely with application owners, technology teams, and business stakeholders to evaluate project demand, business value, dependencies, priorities, and delivery requirements.
• You must coordinate the allocation of suitable IT Project Managers to approved initiatives and monitor project progress against agreed timelines, budgets, and objectives.
• You are expected to facilitate demand prioritisation discussions and establish clear assessment criteria to support objective project selection and decision-making.
• You must coordinate key project governance activities, including Spend Paper approvals, Enterprise Architecture approvals, and solution design governance.
• You are expected to maintain visibility of the overall project portfolio, proactively identifying ageing demands, delivery risks, bottlenecks, and competing priorities.
• You must develop and maintain dashboards, metrics, and weekly/monthly management reports covering demand backlog, project pipeline, progress, risks, and portfolio trends.
• You are expected to continuously improve demand intake, assessment, approval, prioritisation, and tracking processes to strengthen overall delivery efficiency.
• You must collaborate with cross-functional teams to improve demand forecasting and ensure project requirements, contractual obligations, and stakeholder expectations are effectively managed.
• You are expected to provide portfolio insights and recommendations to senior management and executives to support strategic technology investment and planning decisions.
• You must support special projects and broader programme management activities where required.

Job Requirement

• Bachelor’s degree in Information Technology, Computer Science, Business, Project Management, or a related discipline.
• Minimum 5+ years of relevant experience in IT Demand Management, project portfolio management, technology delivery, or a related function.
• Strong background in IT Project Management, with experience overseeing multiple projects or technology demands simultaneously.
• Proven experience managing project demand pipelines, prioritisation, resource allocation, project governance, and portfolio reporting.
• Good understanding of technology investment governance, including budget/spend approvals and architecture approval processes.
• Hands-on experience developing management reports, dashboards, demand metrics, and project portfolio insights.
• Experience with ServiceNow Demand Management, including exposure to Ideation, Continual Improvement Management, Surveys & Assessments, or Service Portal capabilities, is highly advantageous.
• Experience working within Agile and/or SAFe delivery environments.
• Strong analytical and problem-solving capabilities, with a good understanding of factors influencing business value and technology investment decisions.
• Strong presentation, written, and verbal communication skills with excellent attention to detail.
• Proven ability to engage confidently with business stakeholders, technology teams, senior management, and executives.
• Highly organised and able to manage multiple priorities in a fast-paced, changing environment.
• Strong stakeholder management and collaboration skills with the ability to work effectively across different organisational levels.

Pay: RM14,000.00 - RM15,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Vision insurance

Work Location: In person