- Supervise and support retail assistants in delivering high quality customer service
- Supervise daily activities, including opening and closing procedures
- Provide training, guidance, and support the sales team members in order to enhance their understanding of products, sales method, and customer service abilities
- Motivate team to achieve sales target
- Lead by example in promoting and selling products, upselling, and cross-selling to meet store sales target
- Manage staff schedules to ensure adequate coverage during peak hours and special events
- Address customer inquiries and complaints in a professional and timely manner
- Collaborate with management to plan and execute in-store promotions, sales and special events.
- Ensure the sales floor is well-organized, fully stocked, and displays are neat and appealing
- Track and report daily sales performance, customer feedback, and inventory levels
- Help enforce store policies, including loss prevention strategies, to minimize theft and other risks
- Have an experience in e-commerce is an advantage.
Job Types: Full-time, Permanent
Pay: RM2,600.00 - RM2,800.00 per month
Benefits:
- Maternity leave
- Parental leave
Education:
Experience:
- Retail Industries: 1 year (Required)
Work Location: In person