Responsibilities:
- Attend to clients’ enquiries on account-related, trading-related matters via various channels.
- Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
- Facilitate the proper execution of trades for clients in an accurate and timely manner.
- Perform other dealing functions such as assessing risk and preparing trade reports.
- Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
- Participate in shift rotations where required to support global market hours and ensure continuous dealing coverage.
- Undertake additional responsibilities and projects as assigned by management.
Requirements:
- Minimum 6 years of experience in a dealing, brokerage, or financial markets environment.
- Strong communication and stakeholder management skills, with the ability to engage both clients and internal teams effectively.
- Proven ability to operate in a fast-paced, high-pressure trading environment while maintaining accuracy and sound judgment.
- Strong analytical and problem-solving skills, with keen attention to detail and risk awareness.
- Demonstrated ability to manage multiple priorities and deliver outcomes independently.
- Familiarity with trading platforms, order management systems, and client servicing tools.
- Solid understanding of financial markets, trading products, and regulatory frameworks.
- Relevant CMFAS certifications (or eligibility for licensing) preferred.
Job Types: Full-time, Permanent
Pay: $5,500.00 - $7,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Parental leave
Work Location: In person