1. Restaurant Operations Management
- Oversee daily restaurant operations, ensuring smooth coordination between front-of-house and kitchen teams.
- Manage scheduling, supply chain, and workflow to maintain service quality.
2. Staff Management & Training
- Recruit, train, and supervise staff to improve efficiency and service standards.
- Develop employee performance plans and foster a positive work environment.
3. Customer Relationship Management
- Handle customer complaints and feedback to enhance satisfaction and loyalty.
- Implement initiatives to improve guest experience and encourage repeat business.
4. Financial & Cost Control
- Manage restaurant budgets, monitor revenue and expenses, and control costs.
- Prepare financial reports and recommend strategies for profitability.
5. Marketing & Promotion
- Develop and execute marketing strategies to increase restaurant visibility and customer traffic.
- Collaborate with partners and platforms to promote seasonal offers and events.