- Bukit Merah Central Region (Singapore) Singapore
兼职 Part-Time Customer Relations Executive 工作, 薪水, HR SG PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
Part-Time Customer Relations Executive
HR SG PTE. LTD.
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职位描述
岗位职责
Company Overview
The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.
Role Overview
We are looking for friendly and customer-focused individuals to support the front desk operations of a professional beauty and aesthetic clinic.
As a Customer Relations & Front Desk Associate, you will support the clinic during scheduled shifts or periods requiring additional manpower.
This flexible Part-Time / Ad Hoc opportunity is suitable for individuals who enjoy interacting with people and are looking for flexible working arrangements or for supplementary work within a fast-paced, client-facing environment.
You will be responsible for welcoming clients, assisting with appointments and enquiries, managing front desk activities, and supporting the clinic team in delivering a smooth and positive customer experience.
Key Responsibilities
Deliver a warm, professional, and personalised experience for every client
Manage client consultations, follow-ups, and appointment coordination
Understand clients’ aesthetic goals and guide them through suitable treatment options
Build long-term relationships to encourage repeat visits and loyalty
Support doctors and therapists by ensuring smooth client flow and communication
Handle client inquiries, feedback, and aftercare follow-ups with care and professionalism
Attend to inbound calls from existing customers for appointment bookings, and proactively reach out to existing customers to schedule follow-up or new appointments.
Support the team in handling customer feedback and service requests.
Maintain a clean, organised and welcoming reception area.
Assist with customer records, administrative documentation and other daily operational tasks.
Work closely with the clinic team to ensure smooth day-to-day operations.
Requirements
Friendly, approachable and service-oriented personality.
Strong interpersonal and communication skills
Comfortable interacting with customers both in person and through digital platforms such as WhatsApp and social media.
Customer-focused with a willingness to learn and assist others.
Good organisational skills and attention to detail.
Comfortable engaging clients and explaining services clearly
Basic proficiency in Microsoft Office and general administrative tools.
Prior experience in customer service, hospitality, retail, beauty, wellness, healthcare or aesthetic clinics is advantageous.
Interest in beauty, aesthetics, wellness and self-care is an advantage.
Able to work flexible shifts, especially on weekends and public holidays where required.
Working Arrangement
Part-time / Ad-hoc employment arrangement. (Likely evening shifts or on weekends &/or PH)
Flexible shifts based on operational and manpower requirements.
Suitable for individuals looking for flexible working hours or supplementary work.
Availability during weekends and peak periods is preferable.
Benefits
Attractive hourly / part-time remuneration.
Performance incentives where applicable.
Flexible working arrangement based on available shifts.
Exposure to the beauty and aesthetics industry.
Supportive and positive working environment.
Opportunities for longer-term or full-time progression may be available based on performance and business requirements.
Shift Schedule & Salary
Evening Shift: 4pm - 9pm
Weekend: 10am - 6pm (inclusive of lunch break)
PH: dependant on operational and business needs
Salary: $12 to $15 per hour
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.
Only shortlisted candidates will be contacted.
recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.
Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.
The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.
Role Overview
We are looking for friendly and customer-focused individuals to support the front desk operations of a professional beauty and aesthetic clinic.
As a Customer Relations & Front Desk Associate, you will support the clinic during scheduled shifts or periods requiring additional manpower.
This flexible Part-Time / Ad Hoc opportunity is suitable for individuals who enjoy interacting with people and are looking for flexible working arrangements or for supplementary work within a fast-paced, client-facing environment.
You will be responsible for welcoming clients, assisting with appointments and enquiries, managing front desk activities, and supporting the clinic team in delivering a smooth and positive customer experience.
Key Responsibilities
Deliver a warm, professional, and personalised experience for every client
Manage client consultations, follow-ups, and appointment coordination
Understand clients’ aesthetic goals and guide them through suitable treatment options
Build long-term relationships to encourage repeat visits and loyalty
Support doctors and therapists by ensuring smooth client flow and communication
Handle client inquiries, feedback, and aftercare follow-ups with care and professionalism
Attend to inbound calls from existing customers for appointment bookings, and proactively reach out to existing customers to schedule follow-up or new appointments.
Support the team in handling customer feedback and service requests.
Maintain a clean, organised and welcoming reception area.
Assist with customer records, administrative documentation and other daily operational tasks.
Work closely with the clinic team to ensure smooth day-to-day operations.
Requirements
Friendly, approachable and service-oriented personality.
Strong interpersonal and communication skills
Comfortable interacting with customers both in person and through digital platforms such as WhatsApp and social media.
Customer-focused with a willingness to learn and assist others.
Good organisational skills and attention to detail.
Comfortable engaging clients and explaining services clearly
Basic proficiency in Microsoft Office and general administrative tools.
Prior experience in customer service, hospitality, retail, beauty, wellness, healthcare or aesthetic clinics is advantageous.
Interest in beauty, aesthetics, wellness and self-care is an advantage.
Able to work flexible shifts, especially on weekends and public holidays where required.
Working Arrangement
Part-time / Ad-hoc employment arrangement. (Likely evening shifts or on weekends &/or PH)
Flexible shifts based on operational and manpower requirements.
Suitable for individuals looking for flexible working hours or supplementary work.
Availability during weekends and peak periods is preferable.
Benefits
Attractive hourly / part-time remuneration.
Performance incentives where applicable.
Flexible working arrangement based on available shifts.
Exposure to the beauty and aesthetics industry.
Supportive and positive working environment.
Opportunities for longer-term or full-time progression may be available based on performance and business requirements.
Shift Schedule & Salary
Evening Shift: 4pm - 9pm
Weekend: 10am - 6pm (inclusive of lunch break)
PH: dependant on operational and business needs
Salary: $12 to $15 per hour
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.
Only shortlisted candidates will be contacted.
recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.
Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.
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