Job Summary
We are looking for a systematic and motivated IT Support Executive to join our IT team. You will be the first point of contact for day-to-day IT support across the company, helping users stay productive while maintaining our IT equipment, systems and records. This is a hands-on role that combines IT support with administrative coordination — ideal for someone organized, eager to learn and comfortable working in a fast-paced environment.
Key Responsibilities
Provide day-to-day IT helpdesk support and troubleshooting
for users (hardware, software, connectivity and peripherals).
Set up, configure, deploy and maintain
laptops, desktops, printers, mobile devices, software and other IT equipment.
Manage user accounts, email, and system access
(create, modify, disable).
Support the IT onboarding and offboarding process for employees
, including equipment issuance and account provisioning/deactivation.
Maintain accurate IT asset, software license and user access records
, and assist with periodic audits.
Provide basic support for network, backup and IT infrastructure
(Wi-Fi, switches, servers) and escalate issues where needed.
Liaise with IT vendors and service providers
for repairs, procurement, warranty and support cases.
Assist with IT-related administrative tasks
, such as quotations, purchase requests, delivery coordination and record-keeping.
Maintain proper IT documentation, procedures and records
(SOPs, knowledge base, ticket logs).
Assist with IT patching, security and endpoint management
tasks under supervision.
Support other IT-related tasks and projects
as assigned by the IT Manager.
Requirements
Qualifications& Experience
Diploma / NITEC / Higher NITEC in IT, Computer Science, Business Administration or a related field.
Around 1 year of relevant IT support or administrative experience;
fresh graduates are welcome to apply.
Basic knowledge of Windows OS, Microsoft 365, networking fundamentals, and common desktop/printer hardware.
Skills& Attributes
Systematic, organized, meticulous and able to work in a fast-paced environment with tight deadlines.
Good interpersonal and communication skills, with a service-oriented mindset.
Independent, patient and a strong willingness to learn.
Able to work under pressure and prioritize multiple tasks.
LBD ENGINEERING PTE. LTD.
LBD Engineering Pte Ltd, as one of the home-grown building contractors in Singapore, we have come a long way throughout the years. As the Group continues to focus actively on viable diversification, we also strive to strengthen our core businesses in building and civil engineering.
Currently, we are involved with both Architectural and Structural sub-contract works of several public institutional and residential projects, civil engineering and interior design businesses. The Group is also embarking on expanding further to upgrade its capacity and participating in tendering of both private and public projects.