Turn Your Potential Into Purpose
Join our team as a
Customer Service Officer
and become the first point of contact for customers. In this role, you’ll provide friendly and professional assistance, understand customer needs, resolve enquiries, and create positive customer experiences.
You’ll have the opportunity to strengthen your
communication, problem-solving, teamwork, confidence, and customer service skills
while working in a supportive and professional environment.
Benefits
Competitive Salary & Performance Incentives
Career Development & Advancement Opportunities
Regional & International Travel Opportunities
Opportunity to Build Strong Customer Relationships
Structured Training & Professional Development
Positive and Supportive Working Environment
Your Role as a Customer Service Officer
As a Customer Service Officer, you will:
Provide friendly, professional, and efficient customer service
️ Communicate with customers through face-to-face interactions and other service channels
Understand customer needs and provide suitable assistance
️ Handle customer enquiries, feedback, and requests professionally
️ Build positive relationships and deliver excellent customer experiences
Identify customer concerns and assist with resolving issues
Provide accurate information about products, services, and promotions
Work closely with team members to ensure smooth day-to-day operations
Develop your communication, problem-solving, confidence, and interpersonal skills
No Experience? No Problem.
You don’t need previous customer service experience to get started.
We provide
structured onboarding, hands-on training, and ongoing coaching
to help you develop the skills and confidence needed to succeed. You’ll work alongside experienced team leaders who will support you throughout your journey — from your first day to your future career progression.
Who We’re Looking For
We’re looking for individuals who are:
18 and above
Able to communicate confidently in
English
Friendly, approachable, and customer-focused
Strong in communication and interpersonal skills
Patient and professional when handling customer enquiries
Willing to learn and take feedback
Comfortable interacting with different types of customers
Positive, motivated, and able to work well in a team
Good at listening and understanding customer needs
Interested in developing their professional and leadership skills
Fresh graduates, entry-level candidates, and interns are welcome.
Job Details
Position:
Customer Service Officer
Job Type:
Full-time
Location:
Singapore — In Person
Work Location:
110 Robinson Road
Start Date:
Immediate / Within 1–2 weeks
Income:
$3,000 – $4,000 per month
Suitable For:
Fresh Graduates / Entry-Level Candidates / Interns
What Makes Us Different?
At
Solious Marketing Solutions
, we believe a career should be about more than simply earning a salary. As a Customer Service Officer, you’ll have the opportunity to
connect with people, solve problems, create positive customer experiences, and develop valuable professional skills
that can shape your future career.
With structured training, hands-on experience, and opportunities for career advancement, you’ll be supported as you grow from an entry-level team member into a confident and capable professional.