Nestled in the heart of Tengah Forest Town, the new Tengah General and Community Hospital (TGCH) will be an exciting and innovative health campus with a comprehensive range of clinical specialties and healthcare services including emergency, inpatient, rehabilitative and outpatient specialist care.
As part of National University Health System (NUHS) cluster, this state-of-the-art facility is slated to be ready by early 2030s.
Intricately connected with the surrounding community, TGCH offers you the opportunity to create a healthcare facility of the future, tightly integrated with the residents and nature. As a people-focused organisation, we believe in respect and recognition. By harnessing the passion and strength of our team and putting them at the core of our culture, we create a nurturing environment to excel and deliver fulfilling care.
Be part of our groundbreaking team to bring our vision to life – a hospital in a forest, and a healing oasis within the hospital.
Join #TeamTengah #GrowWithUs #TGCH #TGCHFamily
Job Responsibilities:
- Effectively oversee and enhance the utilization of technology in pharmacy operations.
- Explore the market for innovative technology solutions to enhance pharmacy workflows and efficiency.
- Conduct market research to stay updated on the latest technological advancements.
- Evaluate and assess products to determine their suitability for pharmacy operations.
- Source and procure technology products that align with the needs of the pharmacy.
- Implement and integrate selected technology solutions into pharmacy operations.
- Troubleshoot and monitor issues to ensure system functionality.
- Prepare test plans and data, and provide support during testing phases.
- Lead audits and manage data extractions and reporting as required, offering viable solutions and explanations in coordination with the HOD and RO.
- Oversee the development of training syllabi and materials for champion users and end-users, providing after-office-hours support when scheduled.
- Plan, lead and provide on-site user support during implementation of new systems/modules.
- Perform configuration and parameter setup within vendor applications and products, collaborating with relevant stakeholders, such as ALPS Procurement, Business Office, Medical Informatics Team, and Retail Procurement, for proper setup.
- Lead the inter-operability and integration of Information systems and automation systems for medications.
- Define and document user requirements.
- Maintain comprehensive system documentation.
- Prepare test plans and data, providing necessary support during testing phases.
- Develop detailed system specifications and accurately perform configurations and setups.
- Audit data entered by end users to ensure accuracy and compliance.
- Extract reports for analysis and perform strategic planning with relevant stakeholders.
- Facilitate business continuity and ensure dependability of systems and interface for smooth daily operations.
- Collaborate with stakeholders to review national or hospital-level policies and procedure manuals, ensuring that necessary system revisions are implemented accordingly.
- Any tasks/projects which may be assigned time to time from Reporting Officer.
Job Requirements:
- Bachelor’s degree in Pharmacy from an accredited college of Pharmacy
- Minimum 8 years of relevant work experience preferred, preferably within a medical institution or hospital.
- Ability to work in a fast paced and dynamic work environment, quick thinker and an effective problem solver. Calm, decisive, and resilient in high-pressure situations.
- Attention to detail, ability to prioritise workload, be well organised and multi-task in a smart and timely fashion.
- Possess strong analytical, communication, written and presentation skills.
- Ability to work independently, in a team and across teams with minimal supervision.
- Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
- Proactive attitude and determination to ensure required outcomes are achieved and takes responsibility.
- Strong leadership qualities with the ability to motivate and nurture the team to meet institutional goals.
- Tech-savvy with an ability to learn new software and other relevant programs.