全职 Customer Service - Reporting Executive 工作, 薪水 up to SGD 3,500, TEAM AUTOPRO PTE. LTD. North-east Region (Singapore) 公司招聘中 - Ricebowl

Job Description & Requirements

WE’RE HIRING: CUSTOMER SERVICE / REPORTING EXECUTIVE

Join Team AutoPro

L

ooking for a stable job with good career prospect & advancement?

Team AutoPro is looking for 1x Full-Time Customer Service / Reporting Executive to join our team.

No experience? No problem. Full training will be provided.

What matters most is that you are responsible, willing to learn, comfortable with computers, and able to communicate well.

Responsibilities

Assist clients with accident reporting, inquiries, appointment scheduling, and post-accident support to ensure smooth service delivery

Coordinate repair work updates and schedules with clients to maintain clear communication and satisfaction

Liaise with insurance companies to arrange survey schedules and facilitate claims processing

Collaborate with internal teams to address customer needs promptly and efficiently

Maintain accurate customer records and conduct timely follow-ups to enhance customer experience

File accident reports promptly and prepare necessary notices for insurance companies to support claims

Manage email correspondence and update the client database to ensure information accuracy

Perform assigned administrative duties to support daily operations and customer service functions

Apply strong attention to detail and a customer-first attitude in all interactions and tasks

Multitask effectively in a dynamic, fast-paced environment to meet operational demands

Use MS Office proficiently to complete administrative and communication tasks

Required competencies

Good written and spoken English

Fluency in Mandarin to assist Mandarin-speaking clients is a bonus

Good PC/computer knowledge is very important

Comfortable with Microsoft Office, email and online systems

Careful and detail-oriented

Able to type and enter information accurately

Responsible, organised and dependable

Able to work independently after training

Positive attitude and willing to learn

Comfortable working in a fast-paced environment

Ability to handle several tasks and priorities at the same time

Other Information

Salary up to $3,500, based on attitude, experience, and qualifications

5.5-Day Work week (Early knock-off on Saturdays). Possibility of 5-Day or alternate Saturday off per month upon confirmation

Career growth opportunities prioritizing attitude and professional development

Learn more about us: www.teamauto.sg
OUR STORY

Founded by Eric Lee, a veteran with over 18 years of experience in the automobile industry, Team Auto is his response to Singapore’s lack of a one stop premium service centre that could address every automotive need.

Firm on delivering top-notch service to his clients, Eric carefully hand-picked a team of highly skilled mechanics to join him in his journey to establish Team Auto as a leading one stop premium service centre in Singapore.

Three garages operate presently – a Premium Garage for private vehicles, a Fleet Management Garage for corporate clients and a Commercial Garage for commercial vehicles.