全职 Assistant Engineer 工作, 薪水, Unicomp Technology 公司招聘中 - Ricebowl

Job Summary

This position will provide global field service and application support for the Company’s products by troubleshooting technical issues, developing cost-effective solutions, and working closely with distributors and customers to ensure effective product application and enhance customer satisfaction.

Responsibilities

• Deliver worldwide field service support to maintain operational reliability and improve customer satisfaction with company products
• Provide technical service and applications support to distributors and customers to diagnose and resolve product-related issues efficiently
• Communicate clearly with distributors and customers to identify technical problems and implement timely solutions
• Develop and implement cost-effective technical solutions to address customer queries and enhance product performance
• Manage service tasks and customer interactions independently, demonstrating self-motivation and accountability
• Travel overseas as required to support field service operations and fulfill customer needs

Requirements

• Diploma, NITEC/Higher NITEC, or equivalent qualification in Electrical, Electronics, Mechanical Engineering, or Engineering Technology
• Experience in field service and customer support for semiconductor industry equipment
• Proficient troubleshooting skills in PCB, PC hardware, and software to resolve technical issues effectively
• Strong interpersonal skills to build and maintain customer relationships
• Effective communication and presentation skills to convey technical information clearly
• Fresh graduates are welcome to apply