Application Operations Engineer
1-Year Contract
Our client is a leading corporate and investment bank with a well-established Information Systems and Technology centre in Singapore.
Technical Requirements
- Advanced hands-on capability in UNIX or Linux production environments, including system navigation, process analysis, log investigation, file systems, permissions, resource utilisation, networking commands, and production troubleshooting.
- Strong experience supporting enterprise applications in complex, business-critical production environments.
- Ability to diagnose application and infrastructure issues across multiple technical layers, including operating systems, application processes, batch jobs, interfaces, middleware dependencies, databases, and networks.
- Strong scripting and automation capability using Python, PowerShell, Bash, or UNIX Shell.
- Ability to develop, maintain, test, and troubleshoot operational scripts used for monitoring, deployment, workflow automation, housekeeping, recovery, and production support.
- Hands-on experience with at least one of the following technologies:AnsibleGitLabDockerKubernetes
- Practical knowledge of CI/CD pipelines, source control, automated deployment, release orchestration, and environment configuration.
- Experience implementing automation that improves production reliability, deployment consistency, operational efficiency, or recovery capability.
- Strong production troubleshooting capability, including:Incident diagnosis and service restorationRoot Cause AnalysisLog and error analysisPerformance and capacity investigationRecurring-issue eliminationProduction change validation
- Experience supporting complex operational activities such as:Disaster Recovery Planning and exercisesApplication or platform migrationsMajor production maintenanceRelease and deployment activitiesInfrastructure or application changes
- Understanding of enterprise application architecture, including application components, interfaces, dependencies, data flows, batch processing, and upstream or downstream systems.
- Practical knowledge of observability and monitoring concepts, including dashboards, metrics, alerts, logs, application performance, and service availability.
- Familiarity with one or more observability tools such as Grafana, Kibana, Prometheus, AppDynamics, or Dynatrace.
- Familiarity with enterprise task scheduling tools such as Control-M or comparable workload automation platforms.
- Understanding of IT service-management practices, including Incident, Problem, Change, Release, and Service Request Management.
- Knowledge of Agile, DevOps, and Lean practices within application-development and production-support environments.
- Ability to assess production risks, validate implementation plans, prepare recovery procedures, and support post-implementation verification.
- Ability to translate recurring operational issues into sustainable technical improvements through automation, monitoring, standardisation, or architectural change.
- Ability to maintain accurate technical documentation, troubleshooting guides, support procedures, and operational recovery instructions.
This position supports global banking operations and requires participation in a rotating shift schedule as part of the team’s operational support coverage.
- Morning Shift: 7:00 AM to 4:00 PM
- Afternoon Shift: 2:00 PM to 11:00 PM
- Evening Shift: 5:00 PM to 2:00 AM
The role also includes participation in a scheduled on-call roster, which may include weekends and non-business hours. During assigned on-call periods, the successful candidate will provide support for escalated production incidents, planned maintenance activities and production change
Next Step
- Simply click on 'Apply here' or email to ************* to drop your resume.
Tamanna Bilandi
EA Licence No. 91C2918
Personnel Registration No. R209624