PEOPLEBANK SINGAPORE PTE. LTD. Hiring! Full Time Head of Learning - Development in Islandwide (Singapore), Earn up to SGD 13,000 - Ricebowl

Key Responsibilities

Learning Strategy & Direction

• Define and execute a comprehensive Learning & Development strategy aligned with organisational goals, workforce planning, and future capability requirements.
• Translate business strategy into meaningful learning and capability-building initiatives that drive performance and long-term competitiveness.
• Identify future capability needs—including leadership, digital fluency, and technical skills—and ensure proactive development pathways are in place.
• Establish enterprise standards for leadership development, compliance training, and digital learning.
• Develop and manage the L&D budget, ensuring effective resource allocation and return on investment.

Programme Design & Delivery

• Lead the design, development, and delivery of high-impact learning programmes, including workshops, e-learning modules, coaching sessions, and blended learning experiences.
• Design and implement leadership development programmes for all levels—from emerging talent to senior executives—spanning cohort learning, coaching, and experiential development.
• Create clear career development pathways that support progression, retention, and succession planning.
• Develop modern, engaging learning content across multiple formats—digital, interactive, and experiential—to enhance accessibility and learner engagement.

Learning Technology & Innovation

• Own and evolve the global Learning Management System (LMS/LXP) ecosystem; stay ahead of AI-enabled learning, digital content, and emerging platforms.
• Leverage data and analytics to personalise learning journeys, predict skill gaps, and measure programme effectiveness.
• Drive adoption of innovative learning technologies—including mobile learning, microlearning, and virtual training—to create scalable and engaging programmes.

Data, Evaluation & Impact

• Establish a robust measurement framework to assess the effectiveness and ROI of learning initiatives, reporting insights to executive and Board-level stakeholders.
• Collect, interpret, and report on key learning metrics, using course completion data, assessments, and feedback to guide continuous improvement.
• Use data-driven insights to refine learning strategy and demonstrate tangible business outcomes.
• Collaboration & Stakeholder Engagement
• Partner with senior leadership and HRBPs to identify capability gaps, align learning priorities with business objectives, and co-create targeted solutions.
• Build strong relationships with external partners, vendors, and learning institutes to bring cutting-edge development opportunities to the organisation.
• Act as a strategic advisor to management on learning, skills gaps, and organisational development.

Team Leadership & Development

• Lead, mentor, and develop a high-performing L&D team, fostering a culture of collaboration, curiosity, and continuous improvement.
• Drive a disciplined, data-driven approach to L&D delivery, ensuring high-quality execution and prioritisation across all initiatives.
• Build a strong L&D community of practice across the organisation, promoting knowledge-sharing, consistency, and best-practice alignment.

Organisational Development & Culture

• Lead or support organisational development initiatives—including change management, culture programmes, and succession frameworks.
• Embed a mindset of continuous learning, curiosity, and psychological safety—from onboarding through to senior leadership.
• Foster a culture of high performance through effective goal setting, feedback, and development planning.

Essential Skills & Experience

• Education: Bachelor's degree in Human Resources, Organisational Development or a related field
• Experience: 10+ years in Learning & Development, with at least 5 years leading global or multi-regional teams.
• Strategic Leadership: Proven expertise in designing and implementing enterprise-wide L&D strategies that drive business performance.
• Programme Design: Demonstrated ability to build learning solutions from scratch—including frameworks, content, delivery models, and evaluation methodologies.
• Leadership Development: Track record of designing and running impactful leadership programmes from first-time managers to senior executives.
• Learning Technology: Proficiency with Learning Management Systems, e-learning tools, and emerging learning technologies; experience with AI-enabled learning is highly desirable.
• Commercial Acumen: Ability to link learning initiatives directly to business outcomes, with a strong focus on measurable impact.
• Stakeholder Management: Exceptional influencing and communication skills, with the ability to engage senior stakeholders and build positive relationships across all levels.
• Team Leadership: Experience leading and developing L&D teams, fostering high performance and a shared sense of purpose.
• Project Management: Strong project management skills with a track record of delivering complex, multi-stream initiatives.
• Technical Competence: High proficiency with M365 applications and data analysis tools.
• Language: Fluent in English, with outstanding written and verbal communication skills.