全职 Duty Manager 工作, 薪水 up to SGD 3,000, SATS PPG SINGAPORE PTE. LTD. Southeast (Singapore) 公司招聘中 - Ricebowl

Lead the Service, F&B and Cleaning teams to operate the lounge
Oversee day-to-day operations to deliver high level of service for our guests consistently
Monitor and ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standards
Handle administration duties include staff roster and duty assignments
Resolve personnel problems, hire new staff, and evaluate staff performance
Contribute ideas and develop innovative programmes to enhance customer satisfaction

Prepare various business reports and participate in ad-hoc assignments
Undertake a busy and fast paced role with varied duties
Review work procedures and operational problems in order to determine ways to improve the services, performance and safety
Co-organize and direct staff training programs with the training department, resolve personnel problems, hire new staff, and evaluate employee performance
Handle and resolve issues or complaints in a professional manner
Any other duties assigned and competent to do so