Job Responsibilities:
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
- Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
- Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
- Hiring and training sales staff and ensuring staff meets their quotas and goals.
- Making the company's products and services as attractive to potential customers as possible.
- Ensuring adherence to laws, regulations, and policies.
Job Requirements:
- A diploma or bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field.
- Experience as a sales coordinator or in administration may be advantageous.
- Good team development and leadership skills.
- Computer literacy.
- Good administrative, organizational, and problem-solving skills.
- Excellent communication, sales, and customer service skills.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Current knowledge of industry trends and regulations.
Benefits:
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Sales Coordinator: 1 year (Preferred)
- We welcome applications from fresh graduates!
Job Type: Full-time
Pay: From RM2,500.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Sales Coordinator: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person