全职 Client Relationship Specialist 工作, 薪水 up to MYR 6,000, EBC Technology Malaysia Federal Territory 公司招聘中 - Ricebowl

Responsibilities:

• Provide front-line support to our customers via live chats, phones, and email.
• Answering queries and resolving client issues regarding our products,

platforms, and promotion.

• Address customer feedback as well as complaints professionally.
• Record and update customer data and other relevant information when necessary.
• Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.

Requirements:

• 2 years working experience, preferably in Client Support (Financial industry would be a distinct advantage).
• A genuine interest in working in financial markets and client services.
• Passionate about delivering quality support with a positive attitude, excellent communication and interpersonal skills.
• Willing to work on shifts (Including weekends if required).
• Fluent in English/ Mandarin/ Indonesian including written and verbal communication skills, additional language would be a plus.

Pay: RM4,500.00 - RM6,000.00 per month

Work Location: In person