About the role
We are hiring four Store Managers for a growing lifestyle retail business across Melaka and Kluang.
This is a hands-on leadership role where you will manage daily store operations, lead the retail team and drive sales performance while delivering an excellent customer experience.
Key Responsibilities
- Manage daily store operations, including opening and closing procedures.
- Lead, train, schedule and motivate store employees.
- Achieve monthly and annual sales targets.
- Monitor store KPIs and implement plans to improve performance.
- Maintain excellent customer service and resolve customer concerns.
- Manage inventory, stock replenishment and regular stock counts.
- Minimise stock losses and ensure proper loss-prevention practices.
- Handle cash management, banking and store reporting.
- Maintain visual merchandising, cleanliness and safety standards.
- Support promotional activities and in-store campaigns.
Key Requirements
- SPM or Diploma qualification.
- 2–5 years of experience in retail, sales or customer service.
- Previous supervisory or store management experience.
- Experience managing employees, inventory, cash and work schedules.
- Background in footwear, fashion, apparel, sports or lifestyle retail is preferred.
- Strong leadership, communication and problem-solving skills.
- Comfortable using POS systems, inventory software and Microsoft Office.
- Good communication skills in English and Bahasa Malaysia.
- Able to work rotational shifts, weekends and public holidays.
- Immediate availability or a notice period of up to two months is preferred.
Locations
We have one vacancy at each of the following locations:
AEON Melaka 2
Mahkota Parade
Masjid Tanah
Kluang Mall