Job Responsibilities:
Enter trip details, driver information, and driver pay data into the company’s transport management system for fixed and ad-hoc school trips
Maintain and update student records, including enrolment, contact details, and transportation arrangements to ensure accurate data management
Send transport information and trip links promptly to schools and customers to facilitate smooth communication
Respond professionally and promptly to enquiries via email, calls, Whatsapp, and Sleekflow, ensuring effective communication with schools, parents, and customers
Liaise with school administrators and social workers on student transport matters such as subsidies and updates to student information
Issue and send invoices to schools and customers using XERO software in a timely manner to support billing processes
Follow up with parents and customers on outstanding payments and monitor payment status for school bus fees
Verify monthly supplier invoices and prepare them for payment processing to maintain financial accuracy
Manage general office administration tasks including mail collection, filing, preparing cash cards for bus drivers, reconciling cash card transactions, and monitoring office inventories such as diesel and workshop supplies
Provide administrative support to the operations team as needed to facilitate daily activities
Perform ad-hoc duties assigned by supervisors to support operational needs
Job Requirements:
Diploma in Business Administration or Management
At least 1 year of relevant experience in office administration support
Proficiency in Microsoft Office and basic office software
Strong organizational skills demonstrated by managing multiple administrative tasks efficiently
Effective time management and attention to detail to ensure accuracy in data entry and invoice processing
Good written and verbal communication skills to maintain clear and professional interactions with stakeholders