Job Summary
Lead kitchen operations by designing menus, coordinating staff, and ensuring food quality and hygiene standards. Manage staffing, inventory, and customer feedback to deliver exceptional dining experiences.
Responsibilities
- Ensure promptness, freshness, and quality of dishes served to customers
- Coordinate cooks' tasks to optimize kitchen workflow and service efficiency
- Implement hygiene policies and inspect kitchen equipment for cleanliness and safety
- Design new recipes, plan menus, and select plate presentations to enhance customer satisfaction
- Review staffing levels to align with service, operational, and financial goals
- Hire and train kitchen staff including cooks, food preparation workers, and dishwashers to maintain high performance
- Perform administrative tasks such as inventory stock-taking and processing purchase orders to ensure supply availability
- Set and monitor performance standards for kitchen staff to drive continuous improvement
- Obtain and analyze customer feedback on food and service quality and resolve complaints effectively
Preferred competencies and qualifications
- 2+ years of culinary education
- 5+ years of experience in a similar position
- Advanced knowledge of food professional principles and practices
- Proficient knowledge of human resources management
- Excellent knowledge of BOH systems, ordering, and inventory management
- Excellent communication skills to facilitate team coordination and customer interaction
- Ability to meet deadlines in a fast-paced kitchen environment
- Availability to work on-call, shifts, after hours, weekends, and public holidays