About the Roles
Join a logistics organisation as an IT Support Engineer based in Tuas, with transport provided from Boon Lay MRT. This is a permanent role working 5.25 days per week, Monday to Friday from 8.30am to 5.00pm and alternate Saturdays from 8.30am to 1.00pm, offering a basic salary of up to $4,000, AWS, and variable bonus.
What You’ll Be Doing
- Provide end-user support for desktops, laptops, system/OA software, NAS, printers/MFP, backup facilities, and other IT equipment.
- Diagnose and resolve network issues within a Windows domain environment, including TCP/IP, Active Directory, Wireless AP, Firewall, Router, and Switch.
- Set up, maintain, and support corporate email systems such as Exchange Server, Outlook, and Mobile ActiveSync.
- Administer and support various servers to ensure smooth daily IT operations.
- Maintain accurate records of hardware and software inventory.
- Review current IT processes and recommend initiatives to enhance operational efficiency.
- Implement approved IT improvements and support project-related activities.
- Coordinate with vendors and users for onsite and offsite support matters.
- Supervise contract workers during IT-related assignments.
- Conduct outdoor site surveys involving telecommunications, machinery, networking, IoT, and other IT equipment.
- Carry out other duties assigned by the immediate supervisor.
What We’re Looking For
- Diploma/Degree in IT or a related field.
- At least 3 years of hands-on experience supporting end users on hardware and software matters.
- Experience handling fieldwork for outdoor IT projects.
- Ability to liaise effectively with vendors and users across onsite and offsite environments.
- Able to follow up on support matters and project requirements in a timely manner.
- Willing to contribute ideas that support improvements in IT operations and project work.
Note for Applicants
- Only shortlisted candidates will be contacted, typically within 4 days.
- Applications can be made via the job portal or by emailing your resume (as an attachment) to enquiry@erast.com.sg with 4QAC0I in the subject line.
Pay: $3,400.00 - $4,000.00 per month
License/Certification:
- permanent working rights with no restrictions in singapore (Preferred)
Work Location: In person