Manage the day-to-day operations of the Bar, leading by example and alignment with our mission, vision, and values, and being accountable for their overall performance.
Ensure upkeep of bar inventory stock, purchasing and ordering of products, and assessing business operations when inventory drops to a specified level.
Solicits member feedback and identifies improvement goals to meet members’ needs, resolve problems, and generate new ideas for programs and services to maintain member satisfaction.
Ensure all food and beverage items are prepared and presented in line with company standards.
Maintain cleanliness and organization of the coffee station and surrounding areas.
People Management:
Lead, supervise, and motivate a team of bar staff, ensuring consistent delivery of excellent customer service.
Manage and coordinate vendor relationships including sourcing and shortlisting vendors.
Training and Development:
Develop and conduct training for new and existing staff members, ensuring they are familiar with service standards and safety regulations.
Review staff and business to ensure top operations and service standards are met.
Provide coaching, feedback, and follow-through to drive morale, engagement, confidence, and high energy of the Bar team.
Focusing on the innovation, testing, and improvement of coffee-related products and techniques.