Central and Western Distr.,
Hong Kong Island,
Hong Kong
分享
保存
工作地点
Central and Western Distr., Hong Kong Island Central and Western Distr. Hong Kong Island, Hong Kong Hong Kong
职位描述
岗位职责
Job Responsibilities
Act as a technical consultant and subject matter expert for marketing technology solutions for the marketing organizations at some of the most innovative companies in the world
Drive multiple customer migrations or projects simultaneously; act as the technical point of contact for key GCR and APAC accounts
Work closely with sales teams to unlock and develop new opportunities by developing a deep understanding of business goals and industry trends
Implement processes defined by leadership; ensure timely resolution of support tickets and customer issues
Collect customer feedback to translate customer issues into actionable product insights
Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale
Build relationships with team members and cross functional partners
Influence decision-making through presentation of data-centric business topics
Participate in interviewing and on-boarding of new team members
Job Requirements
Technical Degree or equivalent experience
Combined experience as a Solutions Architect, Technical Consultant, Pre-Sales/Sales Engineer, or Solutions Architecture professional with client-facing experience
Fluency in both Mandarin and English is a MUST
Strong technical background with the ability to understand and advise on enterprise architecture, cloud systems, security, and integration
Deep Identity and Access Management (IAM) expertise, with advanced hands-on knowledge of IAM, IDP/IDaaS, SSO, provisioning, and access governance tools
Proven experience leading large-scale, global IAM projects end-to-end
Demonstrated experience working with GCR (Greater China Region) clients
Experience working with global and enterprise clients in high-stakes, business-critical environments
Experience with web, mobile, or enterprise technology stack
AI literacy — familiarity with generative AI tools and the ability to apply AI to improve workflows, productivity, and client solutions
Knowledge of AdTech, Advertising, or Digital Marketing (Brand or Direct Response)