- Assigning of deliveries to drivers in the system via direct calling
- Manage and coordinate the delivery drivers, ensuring timely and accurate dispatch of parcels to customers
- Account handling of selected key customers
- Monitor delivery performance metrics and identify areas for improvement to optimise operational efficiency
- Recruitment and onboarding Sub contractors for the deliveries under your account
- Implement and oversee delivery route planning and scheduling to maximise productivity and reduce costs
- Identify and recommend process improvements to enhance the overall delivery experience
- Provide training and support to delivery personnel to maintain high standards of service
- Monitoring the fulfillment team in ensuring they meet their KPI objectives for your accounts
- Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
- Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations
Requirements:
1. Proactive attitude and 'Can-do' personality
2. Good time management and multi-tasking
3. Know how to use Microsoft Excel/Word
4. Able to handle stress during peak seasons
5. Resourceful and like to suggest improvements
6. Eager to learn and know how things work
This position has a potential to be promoted to a team lead.
Pay: $3,300.00 - $3,700.00 per month
Benefits:
- Additional leave
- Promotion to permanent employee
Work Location: In person