全职 Sales Operations Executive 工作, 薪水 up to SGD 3,000, CONRAD MAINTENANCE SERVICES PTE. LTD. West Region (Singapore) 公司招聘中 - Ricebowl

Job Summary

The Sales Operations Executive coordinates sales administration, manages order fulfilment, supports customer service, and ensures smooth project handovers to drive sales efficiency and business growth in cleaning and facilities management.

Responsibilities

Track and follow up on sales opportunity pipelines, contract renewals, and expiry dates to maintain sales momentum
Process sales orders, quotations, and delivery orders accurately and promptly to ensure timely fulfilment
Prepare sales reports, track orders, and update customer records to support sales activities and decision-making
Manage customer enquiries and provide timely follow-up on order-related matters to enhance customer experience
Oversee end-to-end order fulfilment from order receipt to delivery completion to ensure operational efficiency
Monitor delivery timelines and proactively resolve fulfilment issues or delays to maintain service reliability
Support inventory management by tracking stock levels and updating records to prevent shortages or overstock
Maintain accurate documentation for orders and operational processes to ensure compliance and traceability
Generate operational and sales reports as requested by management to inform business strategy
Build and maintain strong customer relationships through responsive and professional communication
Handle customer complaints, delivery issues, and order discrepancies efficiently to uphold customer satisfaction
Ensure high levels of customer satisfaction and service quality through consistent follow-through and problem resolution

Required competencies and certifications

Diploma in any discipline

Preferred competencies and qualifications

Relevant experience in sales support, operations, or administrative roles
Strong multitasking ability and effectiveness under tight deadlines
Excellent interpersonal and communication skills