4+ years in IT infrastructure with at least 2 years focused on cloud and Microsoft 365 in a production environment
Strong, demonstrable hands-on experience with Microsoft 365 administration and Entra ID, including hybrid identity
Production experience with Intune — not just enrolment, but compliance policies, configuration profiles, and app deployment
Working Azure IaaS experience: VMs, networking, backup, and DR
Working AWS experience with Windows workloads — EC2, VPC, security groups, and backup
Solid underlying fundamentals: Windows Server, Active Directory, DNS, DHCP, certificates, and TCP/IP networking. Cloud skills without these are not enough for our client base
PowerShell scripting for administration and automation
Strong written English — you will write client-facing documentation and incident reports read by Singapore clients
Ability to work independently across multiple client environments without daily supervision