Pre-Sales Solution Engineer
Arcfra · Singapore · Solution Engineering (Pre-Sales)
To apply, please submit your application online at *************
WHO WE ARE
Arcfra is a Singapore-headquartered IT innovator that simplifies on-premises enterprise cloud infrastructure with its full-stack, software-defined platform. In the cloud and AI era, we help enterprises effortlessly build robust on-premises cloud infrastructure from bare metal, offering computing, storage, networking, security, backup, disaster recovery, Kubernetes service, and more in one stack. Our streamlined design supports various workloads like traditional VM, container and K8S, AI/ML as well as VDI desktops.
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ABOUT THE ROLE
We are looking for a passionate Pre-Sales Solution Engineer to act as a trusted technical advisor to Arcfra's customers. Bridging sales and technology, you will partner with Account Managers to design customer solutions, deliver product demonstrations, and align Arcfra's portfolio — including the Arcfra Enterprise Cloud Platform for software-defined data centres and AI workloads — to business needs, guiding customers through their transformation journey and helping establish Arcfra as an industry leader in Singapore.
KEY RESPONSIBILITIES
Technical Presentations & Demos
- Deliver tailored product demonstrations, whiteboarding sessions, and proof-of-concept (PoC) validations for customers and channel partners.
- Install, support, and maintain Arcfra solutions throughout pre-sales PoC deployments.
Solution Design
- Architect hybrid and multi-cloud infrastructure solutions, matching enterprise workloads to the right private cloud platforms.
Sales Collaboration
- Partner closely with Account Managers to strategize, uncover customer pain points, and accelerate sales cycles within a defined territory.
- Apply both technical expertise and sales acumen to drive revenue growth.
Technical Enablement
- Train and enable partners, run technical deep-dives, and respond to RFPs (Requests for Proposals) with accurate product capability insights.
Trusted Advisor
- Build long-term business relationships and become a trusted advisor to customers throughout their transformation journey with Arcfra.
QUALIFICATIONS
- 5 to 10+ years of technical pre-sales, systems engineering, or solutions architecture experience within enterprise IT / high-tech sales environments; prior experience at or with VMware, Nutanix, Citrix, Dell EMC, or Red Hat is an advantage.
- Deep knowledge of HCI, virtualization, enterprise storage, Kubernetes, networking concepts (TCP/IP, BGP/OSPF), and hybrid / multi-cloud infrastructure, with excellent hands-on and troubleshooting skills.
- Familiarity with VMware technologies (vSphere, vSAN, NSX, and cloud management platforms) as well as modern container / Kubernetes environments.
- Relevant industry certifications such as VMware Certified Professional (VCP) or major cloud provider credentials (AWS, Azure, GCP) are strongly preferred.
- Excellent verbal communication and presentation skills, with the ability to translate complex technology into clear business value for both technical and executive audiences; able to motivate, train, and run seminars with partners.
- Strong track record of maintaining customer relationships at all technical levels.
- Flexible, independent, and able to quickly learn new technologies.
- Degree in Computer Science, Engineering, or a related field, or equivalent technical experience preferred.
- Must be a Singapore citizen, permanent resident, or hold a valid Singapore work permit.