- North Bridge Road Downtown Core Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
About the Role
We are looking for a proactive Field Service Engineer to manage service-related support across Singapore and Southeast Asia. This role combines hands-on technical troubleshooting with strong customer engagement, supporting both academic and industrial clients.
Key Responsibilities
Provide on-site technical support, installation, commissioning, and user training for equipment across Singapore and SEA
Diagnose and resolve technical issues, and perform regular maintenance, calibration, and repair to ensure optimal equipment performance
Support Sales and PASS teams during product demonstrations and exhibitions
Maintain accurate service records and documentation via CRM and ticketing systems
Build strong relationships with customers through consistent engagement and follow-up
Promote service contracts, upgrades, and accessories to drive recurring revenue
Support tier-1 industrial accounts with projects to improve equipment uptime and reliability
Requirements
At least 2 years of experience in field service, technical troubleshooting, maintenance, or repair of complex equipment
Familiarity with tools such as Focused Ion Beam (FIB) systems, laser-based repair systems, or Electron-beam lithography tools is an advantage
Technical knowledge of Field Emission Scanning Electron Microscopes (FE-SEM) and FIB systems preferred
Understanding of microscopes, optics, imaging systems, or scientific/industrial instrumentation
Prior experience in semiconductor or industrial sectors is a plus; candidates from research backgrounds with clean room exposure are welcome
Strong communication, problem-solving, and customer service skills
Ability to work independently and collaborate across teams
Open to occasional weekend standby support based on business needs
Jessie Alayna Tan (R22109280)
EA License: 22S1193
In today's rapidly changing business environment, organisations need internal core capabilities that can adapt to complex and ambiguous external conditions. RevUp Consulting is founded upon the conviction that the right talents are pivotal to these capabilities.
Our founders have a combined century of experience in the industry and are dedicated to finding, attracting, and nurturing the right people for your organisation. Our teams share this commitment that the right people can Rev Up your business engines. With a vast network of C-suite personnel and mid/senior-level executives across the industries and functions we specialise in, we can partner with you to provide bespoke talent solutions to improve your internal processes, transform your operating model, strengthen governance frameworks, build/transform technology platforms, or drive top-line growth.
At RevUp Consulting, we take a personalised and consultative approach to your talent strategy. We listen carefully to your strategic objectives, organizational culture, and workforce requirements, enabling us to develop highly customised talent mapping, search and attraction, selection, and talent engagement offerings that specifically align with your goals.
As a result, we go far beyond simply providing resumes.
We even go beyond the outcomes usually pursued by a contingency search service – placement numbers – to achieve an outstanding talent retention rate such that they make a real difference to you. Whether you are a start-up, a multinational seeking to establish your presence in new territory, or a company undergoing transformation, we have the expertise to help you succeed in the specialist domains of:
1. Financial Services
2. Medical and Consumer
3. Corporate functions (HR, Finance & Accounting & Legal)
In an uncertain world, we strive to provide certainty in perhaps the most vital element of your business: the quality of the professionals who power it.
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