Job Description / Key Responsibilities
- Develop new business opportunities and expand existing customer accounts.
- Visit customers regularly and build strong, long-term relationships with key stakeholders.
- Identify customer needs and provide technical consultation and suitable instrumentation solutions.
- Conduct technical presentations, product demonstrations and support the sales process.
- Prepare quotations, follow up on sales opportunities, maintain sales pipeline and achieve sales targets.
- Provide technical support and coordinate with the engineering/service team during installation, calibration and commissioning.
- Handle customer enquiries, complaints and provide appropriate post-sales support.
- Conduct market research and monitor industry trends, ISO/regulatory requirements and customer needs.
- Work closely with internal teams to ensure smooth transition from pre-sales to post-sales.
Qualification & Experience
- Bachelor’s degree in mechanical, Electrical, Electronics, Industrial, Chemical, Environmental Engineering, Materials Science, Chemistry or a related technical field.
- Minimum 2–3 years of experience in Technical Sales, Sales Engineering, Application Engineering, Instrumentation or a related technical field.
- Experience in semiconductor manufacturing, cleanroom, laboratory, pharmaceutical, chemical or industrial environment will be an added advantage.
- Strong understanding of technical products/equipment and ability to understand and translate customer requirements into technical solutions.
- Experience in conducting technical presentations, product demonstrations and customer consultations.
- Strong communication, negotiation, presentation and problem-solving skills.
- Able to communicate effectively with both technical and non-technical customers.
- Willing to travel frequently for customer visits.
- Possess own transport and a valid driving license.
Pay: RM3,000.00 - RM4,800.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person