全职 Salesforce Architect 工作, 薪水 up to SGD 15,000, DIGITAL BIZ SOLUTIONS PTE. LTD. East Region (Singapore) 公司招聘中 - Ricebowl

We are looking for an experienced Salesforce Architect to lead the design and delivery of large-scale, mission-critical Salesforce solutions. This role sits at the intersection of hands-on technical leadership and squad delivery ownership — you will architect scalable solutions, guide implementation best practices, and lead a squad of developers and consultants to deliver on time and to a high standard.

The ideal candidate has deep expertise across Service Cloud, Public Sector Solutions (PSS), and OmniStudio, combined with a strong track record of shipping complex, integrated Salesforce programs.

Key Responsibilities

Technical Solutioning & Architecture

• Design end-to-end Salesforce solutions (data model, security, automation, integration).
• Translate business requirements into scalable technical designs aligned with Salesforce best practices.
• Own architectural decisions for Service Cloud, PSS, and OmniStudio implementations.
• Conduct technical and code reviews; enforce governance and quality standards.
• Identify technical risks and define mitigation strategies.

Delivery & Squad Leadership

• Lead a squad of developers, QE, and designers through the full delivery lifecycle.
• Break down complex requirements into deliverable sprints/workstreams; manage delivery timelines.
• Act as the primary technical escalation point; unblock issues and make pragmatic trade-off decisions.
• Coach and mentor junior/mid-level developers on Salesforce architecture and coding standards.
• Collaborate with Project/Delivery Managers to ensure alignment on scope, timeline, and quality.

Service Cloud & Public Sector Solutions (PSS)

• Architect and implement Service Cloud solutions (case management, omni-channel, knowledge management, entitlements/SLAs).
• Apply PSS-specific capabilities to government or regulated-industry use cases.
• Ensure solutions meet compliance, security, and audit requirements typical of public sector or highly regulated environments.

OmniStudio

• Design and build OmniStudio artifacts (OmniScripts, FlexCards, Integration Procedures, DataRaptors) for guided, low-code process automation.
• Establish reusable OmniStudio patterns and governance standards for scalability.
• Make sound build decisions between OmniStudio, Flow, and Apex/LWC.

System Integrations

• Design and oversee integrations between Salesforce and external systems (identity providers, middleware, legacy systems).
• Apply integration patterns (REST APIs, MuleSoft, Platform Events, external services, SCIM-based provisioning).
• Ensure integration solutions are secure, resilient, and support enterprise identity/governance requirements.

Large-Scale Delivery

• Deliver large, complex Salesforce programs (multi-team, multi-phase, or multi-agency/business unit).
• Manage technical debt and platform scalability proactively.
• Contribute to CoE playbooks, architecture standards, and reusable delivery frameworks.

Required Qualifications

• Minimum 7 years of hands-on Salesforce experience, with experience as an Architect or Technical Lead.
• Strong expertise in Service Cloud (case management, omni-channel, knowledge, entitlements).
• Hands-on experience with Public Sector Solutions (PSS) or comparable regulated-industry Salesforce implementations.
• Proven expertise in OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
• Strong command of Apex, Lightning Web Components (LWC), Flow, and Salesforce core platform architecture.
• Experience designing and delivering system integrations (REST, middleware, identity/SSO provisioning).
• Track record of leading squads/teams to deliver projects on time and within scope.
• Experience delivering large-scale, complex Salesforce programs.
• Strong stakeholder management and communication skills.

Preferred Qualifications

• Salesforce certifications: Application Architect, System Architect.
• Experience with MuleSoft or other enterprise integration platforms.
• Experience with Salesforce Shield (encryption, event monitoring).
• Experience contributing to or building a Salesforce Centre of Excellence (CoE).
• Familiarity with CI/CD and DevOps practices for Salesforce (SFDX, sandbox strategy, release management).

Welcome to DBiz.Ai (Digital Biz Solutions), a trailblazer in the realm of digital transformation and AI-driven solutions. At DBiz, we pride ourselves on our relentless pursuit of excellence and innovation, empowering businesses to thrive in the digital age. Our mission is to harness the power of digital technologies and artificial intelligence to deliver cutting-edge solutions that drive efficiency, enhance customer experiences, and create sustainable value for our clients.

Who We Are: DBiz is a forward-thinking digital solutions provider, specializing in leveraging the latest advancements in technology to solve complex business challenges. Our team comprises seasoned experts in artificial intelligence, rapid product engineering using low-code, RPA, platform engineering, data analytics, and digital strategy, all dedicated to pushing the boundaries of what is possible. With a deep understanding of various industries, we tailor our solutions to meet the unique needs of each client, ensuring a personalized approach to digital transformation.

Our Expertise: At DBiz.Ai, our core strength lies in our expertise in AI and digital technologies. We offer a comprehensive suite of services designed to address the full spectrum of digital transformation needs:

Why Choose DBiz:

• Proven Track Record: Our portfolio showcases a history of successful projects and satisfied clients across various industries.
• Innovative Approach: We stay ahead of the curve by continuously exploring and adopting the latest technological advancements.
• Customer-Centric: Our client-first philosophy ensures that we always prioritize the needs and goals of our customers.
• Expert Team: Our team of skilled professionals brings a wealth of knowledge and experience to every project, guaranteeing high-quality results.
• Collaborative Partnerships: We believe in fostering strong partnerships with our clients, working together to achieve mutual success.

Join Us: At DBiz.Ai, we are always on the lookout for passionate and talented individuals who share our vision of leveraging technology to create a better future. Whether you are an experienced professional or a recent graduate, DBiz offers a dynamic and supportive environment where you can grow your career and make a significant impact.