Provide frontline helpdesk support by handling enquiries, work requests, complaints and service requests in a timely and professional manner.
Perform general administrative duties, including maintaining records, preparing documents and supporting daily office operations.
Assist with billing, payment follow-ups, reimbursement processing and contractor progress claims while ensuring proper documentation.
Coordinate room bookings, meeting setups, events and cleaning arrangements to support operational requirements.
Administer season parking requests and maintain accurate records for audit purposes.
Monitor and track work orders, fault reports and service requests to ensure timely completion and follow-up.
Support the Building Manager and site team in contract administration and compliance with service standards.
Liaise with internal stakeholders, contractors and service providers to ensure efficient coordination of facilities management services.
Qualification Requirements
Minimum GCE O' Level or equivalent.
NITEC, Higher NITEC or Diploma in Business Administration, Office Administration, Accounting or a related discipline will be an advantage.
Proficient in Microsoft Office applications(Word, Excel and Outlook).
Good communication and interpersonal skills.
Organised, meticulous and able to multitask in a fast-paced environment.
Prior experience in administrative or facilities management support will be an advantage.
CYCLECT FACILITIES MANAGEMENT, a member of the Cyclect Group.
YOUR PARTNER IN OPERATIONAL EXCELLENCE!
We understand that a well maintained facilities are the backbone of successful operations. That's why we offer a comprehensive range of facilities management solutions designed to optimize your building systems, enhance asset lifecycles, and create safe and productive environments.
SERVICES
Integrated Facilities Management (IFM)
Technical Maintenance
Asset Management
Energy Management
Health & Safety
INDUSTRIES WE SERVE
Commercial and Industrial Facilities
Data Centers
Healthcare Institutions
Educational Campuses
Government Buildings
WHY CHOOSE US
Client-Focused Approach: We tailor solutions to your specific needs and goals, building long-term partnerships based on trust.
Technical Expertise: Our team possesses deep knowledge of facility systems and the latest industry best practices.
Commitment to Innovation: We leverage technology and data-driven insights to improve efficiency and optimize your facility's performance.
Sustainability Focus: We help you reduce your environmental footprint and achieve your ESG targets.