全职 Service Coordinator 工作, 薪水 up to SGD 4,200, TEN-LEAGUE ENGINEERING & TECHNOLOGY PTE. LTD. 公司招聘中 - Ricebowl

Job Description:

• Work closely with business, distributors/end customers, internal customers to ensure timely delivery of equipment.

• Coordinate work process and information to ensure the timely arrival of heavy equipment or delivery information to customer.

• Ensure smooth running of daily service operation and resolve on-site operational issues and customer service level satisfaction.

• Liaising with existing customer and handling customer enquiry and feedback.

• Work well with the engineers and mechanics on the follow up updates of service calls and job delivery.

• Liaise internal daily operation movements.

• Liaising with existing customer and handling customer enquiries and feedback.

• Must be responsible, committed and able to meet deadlines.

• Build good relationship with the management, team and customers.
  

Job Requirements:

• Minimum 3-5 years of experience handling service operation coordination, preferably in heavy equipment related industry such as reach stacker, crawler crane, excavators, trucks and forklift will be an advantage.

• Possess good understanding of business objectives in service operations.

• Deliver high level of service & performance – including balancing the resources, priorities of service requests and customer satisfaction / returns.