Internship Responsibilities
- Assist in guest check-in and check-out procedures
- Welcome and greet guests professionally
- Handle basic guest inquiries and provide information about hotel facilities
- Support reservation handling and phone/email inquiries
- Assist with billing and payment processing
- Coordinate with housekeeping and other departments to ensure smooth operations
- Maintain cleanliness and organization of the front desk area
- Learn and follow hotel standard operating procedures
Requirements
- Currently pursuing Diploma/Degree in Hospitality, Tourism, Hotel Management, or related field
- Internship placement required by university/college
- Good communication skills in English & Bahasa Malaysia
- Friendly personality with strong customer service attitude
- Willing to learn and able to work shifts
- Well-groomed and professional appearance
What You Will Gain
- Hands-on experience in hotel front office operations
- Exposure to international hotel standards under Accor
- Training and mentorship from experienced hospitality professionals
- Internship allowance (if applicable)
- Potential career opportunity within Accor upon successful completion
How to Apply
Interested students may apply via Indeed with your resume and internship letter from your institution.
Start your hospitality journey with a global brand and gain valuable industry experience!
Job Type: Internship
Pay: RM500.00 per month
Benefits:
- Free parking
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person