- Cecil Street Downtown Core Central Region (Singapore) Singapore

工作地点
职位描述
岗位职责
Core Operations & Service Delivery
Support end-to-end employee lifecycle processes, including onboarding, internal transfers,
organizational changes, and offboarding, ensuring a positive experience for employees throughout the APJC region.
Maintain high data accuracy across HR systems, complete transactions with strict attention to detail, and escalate complex exceptions appropriately.
Collaborate with internal stakeholders across the regions to ensure consistent and timely
execution of HR processes. Automation & Continuous Improvement
Identify repetitive, manual tasks across People Operations workflows and leverage AI tools, automation, and templates to improve turnaround times.
Assist in testing, validating, and refining new automation opportunities and AI-driven
solutions.
Monitor, track, and analyze operational data to identify process bottlenecks and recommend continuous improvement initiatives. Process Standardization & Knowledge Management
Standardize and maintain SOPs, knowledge base content, templates, and onboarding
checklists.
Develop self-service resources and clear communications that enhance the overall employee experience.
Requirement
Relevant experience in HR operations, shared services, or similar administrative support
roles.
Highly organized with strong attention to detail, excellent problem-solving abilities, and
effective time management skills.
Proficient in working with data and skilled in Excel or Google Sheets for analysis and
reporting.
Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service.
Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region.
Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage
shifting priorities efficiently.
Familiarity with Workday or Zendesk would be an advantage.
Pay: $50,000.00 - $60,000.00 per year
Work Location: Hybrid remote in Singapore 069547
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