- Islandwide (Singapore) Singapore

工作地点
职位描述
岗位职责
Responsibilities
• Manage computing services and ensuring system availability and operational readiness.
• Implement software upgrades, security patches, hotfixes, and system enhancements.
• Set up and maintain user accounts, workstations, and desktop PCs, ensuring compliance with security policies on access control, encryption, and endpoint protection.
• Prepare and configure systems to support disaster recovery exercises and business continuity activities.
• Maintain IT security systems, documentation, SOPs, and configuration records in accordance with organisational and regulatory standards.
• Oversee inventory management and asset configuration for workstations, desktop PCs, and related IT assets.
• Handle Level 1, 2, and 3 support tasks, including troubleshooting incidents, resolving technical issues, and fulfilling service requests.
• Liaise with external vendors and service partners to diagnose and resolve IT problems efficiently.
• Support audit, compliance, and internal control initiatives, including system reviews and remediation activities.
• Monitor system performance, logs, and alerts to proactively detect issues and maintain system stability.
• Participate in system hardening initiatives and cybersecurity enhancement programmes.
• Provide technical support for system deployments, upgrades, and project implementations.
Requirements
• Diploma in Computer Science or Information System.
• Minimum 1 year of experience in system administration, handling & administration of windows 11 & desktop support.
• Adaptable to changes with a positive attitude.
• Ability to self-learn, acquire new skills and support new systems
• Self-driven and team player.
Licence no: 12C6060
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