全职 Treatment Coordinator 工作, 薪水 up to SGD 3,500, ROYCE DENTAL GROUP PTE. LTD. 公司招聘中 - Ricebowl

Job Purpose:

To serve as a liaison between patients and the dental team, ensuring smooth coordination and communication of treatment plans, cost estimates, and follow-up care for both general and orthodontic dentistry. The Treatment Coordinator ensures a seamless, informative, and supportive patient experience from consultation to treatment completion.

Responsibilities:

• Meeting with patients to discuss their orthodontic needs, explaining treatment options, and providing information on treatment plans, timelines, and costs.

• Assisting orthodontists in creating and coordinating treatment plans for patients, including scheduling appointments for diagnostic records, consultations, and treatment procedures.

• Providing estimates and discussing financial options with patients, coordinating financial arrangements, processing insurance claims, and managing patient accounts and payments.

• Serving as a point of contact for patients, answering questions, addressing concerns, and providing ongoing communication and support throughout the course of orthodontic treatment.

• Managing the clinic’s appointment calendar, scheduling and confirming appointments, coordinating with patients and dental staff to ensure smooth patient flow.

• Maintaining accurate and up-to-date patient records, including treatment progress notes, diagnostic records, and correspondence.

• Tracking and documenting patient treatment progress, scheduling progress checks, and coordinating with orthodontists to adjust treatment plans as needed.

• Educating patients and their families about orthodontic care, proper oral hygiene practices, and post-treatment retention instructions.

Requirements:

• 1–2 years prior experience in a dental clinic; orthodontic experience is a plus.

• Experience in customer service or administrative support in healthcare settings.

• Strong understanding of dental and/or orthodontic procedures and treatment planning.

• Excellent communication, interpersonal, and organizational skills.

• Detail-oriented and computer literate.

Royce Dental Group was founded to provide comprehensive dental services in a friendly, approachable setting. With extensive experience in both private and public healthcare, our team is dedicated to delivering the highest standard of dental care. What sets us apart is our focus on creating a welcoming, comfortable environment, understanding that dental visits can be daunting. Our skilled professionals ensure a positive, stress-free experience for every patient. Join us and be part of a team passionate about making a difference, creating smiles that inspire confidence and promote well-being.