General personal skill:
The primary focus of the Resident Engineer is to provide technical support, able to deliver “best-practices” and performing technical operation to selected customers. The candidate should display an understanding of technology infrastructures using network security, Endpoint security or threat monitoring / scanning tools.
Job Description:
- Multi-tasking skill with a keen eye for detail who are well organized and thrive in fast-paced, high-stress scenarios.
- Review service request and handle daily technical operation (Endpoint security) support to customers within given SLA.
- Provide system maintenance and test patches/fixes to ensure they are implemented and functioning correctly.
- Analyse customer’s endpoint configurations.
- Provide regular updates on work-in-progress and current issues.
- Prepare daily/weekly/monthly report(s).
- Coordinate and work with third-party vendors where applicable.
- Candidate will be based at client's site.
- Perform any other duties as assigned by management from time to time.
Job Requirements:
- Must possess a Bachelor's Degree in IT or related field (must indicate CGPA in CV). Fresh graduates are encouraged to apply.
- Strong communication skills in oral and written English.
- Strong will to develop skills in cybersecurity and to learn new technologies.
- Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, etc.
- Strong communication skills in oral and written English.
- Highly organized, self-motivated, a fast learner, have good time management, enthusiastic, and able to work under minimal supervision.
- Pleasant personality and able to work as a team player.
- Must possess own four-wheeled vehicle.
- Candidate must be Malaysian.
Job Type: Full-time
Pay: RM3,300.00 - RM6,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person