全职 Service Advisor 工作, 薪水 up to MYR 3,500, Kuek Motor (M) SDN BHD Negeri Sembilan 公司招聘中 - Ricebowl

WE’RE HIRING – SERVICE ADVISOR
Location: Kuek Motor – Nilai

We are looking for a friendly, responsible and customer-oriented Service Advisor to join our team!

Job Responsibilities:

• Welcome customers and understand their motorcycle service needs
• Explain recommended servicing, repairs and maintenance clearly to customers
• Prepare service job orders and record customer complaints accurately
• Coordinate with technicians to ensure service work is completed properly
• Update customers on repair progress, estimated completion time and additional repair requirements
• Provide quotations and explain service charges to customers
• Arrange service appointments and manage customer bookings
• Follow up with customers after servicing when necessary
• Handle customer feedback and assist in resolving service-related issues
• Maintain accurate customer and motorcycle service records
• Promote suitable maintenance packages, genuine parts and aftersales services
• Ensure customers receive a professional and pleasant service experience
• Work closely with the workshop and aftersales team to maintain smooth daily operations

Requirements:
Fresh graduates are welcome to apply
- Training will be provided
- Friendly and confident when communicating with customers
- Good customer service attitude
- Responsible, punctual and willing to learn
- Able to work well in a team

- Basic computer skills
- Interest or basic knowledge in motorcycles is an advantage
- Able to communicate in Bahasa Malaysia; additional languages are an advantage

What We’re Looking For

You don’t need to know everything from Day 1. We are looking for someone with the right attitude, willingness to learn and passion for serving customers.

If you enjoy communicating with people and want to build your career in the motorcycle industry, we would love to have you join our team!

Interested to join Kuek Motor?
Send us your resume or contact us for more information.

Pay: RM1,800.00 - RM3,500.00 per month

Work Location: In person