全职 System Support Executive 工作, 薪水 up to MYR 4,000, Media Smart Resources Johor 公司招聘中 - Ricebowl

Key Responsibilities

• Provide Level 1 and Level 2 technical support for hardware, software, Windows systems, HCI Sangfor and user issues.
• Configure and maintain laptops, desktops, printers, scanners, meeting-room equipment and other IT devices.
• Manage Windows Server, Active Directory, HCI Sangfor, user accounts and access rights.
• Maintain IT asset, software licence, warranty, subscription and vendor records.
• Coordinate with IT vendors, service providers and internet providers until issues are resolved.
• Perform system health checks, updates, antivirus monitoring, backup verification and basic cybersecurity controls.
• Participate in scheduled after-hours maintenance and standby support for critical incidents.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Networking or a related field.
• Minimum two years of experience in IT support, infrastructure support
• Practical knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, TCP/IP, DNS, DHCP,
• Familiarity with, endpoint security, backup systems, and basic virtualisation.
• Strong troubleshooting, communication and organisational skills.
• Able to work independently and provide after-hours standby support when required.
• Prefer candidates staying nearby Hospital Sultan Ismail, Tebrau (due to on-call support after office hours

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Maternity leave

Work Location: In person