• Ensure that an impeccable customer experience for all guests is maintained
• Ensure smooth execution of restaurant service
• Participate in proper communication between Front of House (Hotel) and Back of House operations team (Restaurant Kitchen).
• Use the POS and reservations software systems
• Perform opening and closing duties for the restaurant where required.
• Address customer needs, comments and complaints
• Ensure items/dishes are well stocked and display cases are attractive and clean
• Ensure that workstations are set up before the shift commences
• Maintain cleanliness and housekeeping of the restaurant
• Strictly abide with health and sanitation regulations